In Got Your Money (1), she is shown sweeping the sidewalk outside of her convenience store. Zig asks her if any hair clips had come in, as he was looking for a present for his anniversary with Tori, and she says no, though gives him a bracelet that had just come in that day. She learns from Damon that Zig has a girlfriend, and she asks Zig why he hasn't brought her home yet to meet her.
In Got Your Money (2), Zig admits to her that he stole $50 from student council, and that he hates being poor. Mrs. Novak says to him that a true friend won't care if he is poor or not. She gives him $50 from the store's cash register to pay back Marisol, and sends him to the dance for the show. Later, Zig arrives home after WhisperHug performed, and tells his mother to go inside and watch television, as he would finish her shift for her. When Tori shows up at the store, Zig introduces her to Mrs. Novak, and Tori excitedly hugs her, as she was finally glad to meet her.